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Non Portal order process

  • Writer: Designer Training
    Designer Training
  • Nov 18, 2022
  • 1 min read

This should only happen if the customer has no access to emails at all:


Non Portal Order System:



  1. Create a presentation pack in the normal way and fill in all of the client / design details

  2. When the Order Form window appears, you must click the checkbox to create the manual order


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3. Add pictures as normal to the presentation pack pages:


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4. In pages and layers at the bottom of the list your will see a page called Order Form

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5. To sign this Order Form you must plug in your E-Pad and go to Insert ->

Sign Order Form –May 2022


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6. Client uses the E-Pad and signs the Order Form


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7. When signed and completed you will go to Utilities -> Email. Follow the remaining steps then email to ArtiCADSales@hammonds-uk.com


8. When the deposit has been taken you need to log the sale on your app to open the account.



You MUST use this same system if you have completed an Online Sale Order on the Portal and the client wants to amend their design (View What if sheet)



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